Our Privacy Commitments to You
Six principles that guide how 775pub handles your personal information
Data Security First
All personal and financial data transmitted through 775pub is protected by SSL/TLS encryption. Sensitive data at rest is stored using industry-standard encryption and access-controlled server environments.
Purpose Limitation
775pub collects only the personal data necessary to operate your account, process payments, verify your identity, and comply with Philippine regulatory obligations. We do not collect data for its own sake.
Your Data, Your Rights
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you hold specific rights over your personal data — including access, correction, deletion, and portability. 775pub facilitates all of these.
No Selling of Data
775pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used by 775pub to serve you, not to generate revenue from third-party advertisers.
Full Transparency
This Privacy Policy tells you everything we collect and why, written in plain enough language to be understood without a legal background. If anything is unclear, our support team can explain any section directly.
Retention Limits
775pub retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law. Data no longer needed is securely deleted or anonymised.
1Introduction
This Privacy Policy ("Policy") sets out the basis on which 775pub ("we", "us", "our", or "the Platform") collects, processes, stores, and discloses personal data from individuals ("you", "your", or "the Player") who register for, access, or interact with the 775pub online casino and sports betting platform, accessible at 775pub.cam.
775pub is committed to protecting the privacy and security of personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC). This Policy applies to all personal data we hold about registered players, prospective players who interact with the platform without registering, and individuals who contact us through any support channel.
By registering an account with 775pub, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, please do not register an account or use the 775pub platform.
Important: This Policy should be read together with the 775pub Terms & Conditions and Responsible Gaming Policy, which are incorporated herein by reference.
2Personal Data We Collect
775pub collects the following categories of personal data, depending on your interaction with the platform:
2.1 Registration & Identity Data
- Full legal name as it appears on a Philippine government-issued ID
- Date of birth (for age verification — 21+ requirement)
- Philippine mobile number (used as primary account identifier)
- Email address
- Username chosen during registration
- Scanned or photographed copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, voter's ID) submitted for KYC verification
2.2 Financial & Transaction Data
- Payment method details (GCash registered mobile number, Maya account reference, BPI/BDO/UnionBank account name, 7-Eleven reference details, or cryptocurrency wallet address)
- Deposit amounts, dates, and transaction reference numbers
- Withdrawal requests, amounts, processing status, and destination details
- Gaming transaction history, including wagers placed, game titles, results, and balances
2.3 Technical & Device Data
- IP address and approximate geographic location derived from IP
- Device type, operating system, and browser version
- Session login timestamps and duration
- Platform feature usage patterns and clickstream data
2.4 Communications Data
- Content of live chat transcripts with 775pub support agents
- Email correspondence with 775pub support or compliance teams
- Responses to voluntary surveys or feedback requests
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity | Full name, date of birth, government ID | Yes – required for KYC |
| Contact | PH mobile number, email address | Yes – required for account |
| Financial | GCash number, bank account name, crypto wallet | Yes – required for payments |
| Technical | IP address, device type, session data | Automatic – cannot be opted out |
| Behavioural | Game preferences, session frequency | Optional – used for personalisation |
| Communications | Support chat transcripts, emails | Generated when contacting support |
3How We Collect Personal Data
775pub collects personal data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey
- Automatically through platform use — through server logs, session tracking, and platform analytics that capture technical and behavioural data as you use the site
- From payment providers — when GCash, Maya, BPI, BDO, UnionBank, or other processors return transaction confirmation data that includes your registered payment details
- From identity verification services — when third-party KYC verification providers process the government-issued documents you submit and return a verification result
- From fraud prevention services — automated screening tools may flag accounts or transactions and share associated data flags with us for review
4Legal Basis for Processing
775pub processes your personal data under one or more of the following legal bases as recognised under the Philippine Data Privacy Act of 2012:
- Contractual necessity: Processing required to perform the gaming services contract you enter into with 775pub when you register an account — including account creation, payment processing, and game delivery
- Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulatory requirements, AMLC anti-money laundering obligations, NPC data privacy regulations, and KYC age verification mandates
- Legitimate interests: Processing for fraud detection, platform security, abuse prevention, and responsible gaming monitoring, where these interests are not overridden by your data protection rights
- Consent: Processing for direct marketing communications and optional personalisation features, where you have provided explicit consent that may be withdrawn at any time
Note: Where processing is based on consent, you may withdraw that consent at any time by contacting our support team or adjusting your account communication preferences. Withdrawal of consent does not affect the lawfulness of processing that occurred prior to withdrawal.
5How We Use Your Personal Data
775pub uses the personal data we collect for the following specific purposes:
- Account management: Creating and maintaining your 775pub player account, processing login authentication, and managing account settings
- Identity and age verification: Verifying that you meet the 21+ age requirement mandated by PAGCOR regulations and confirming that your identity matches your registered account details
- Payment processing: Facilitating deposits and withdrawals via GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, cryptocurrency, and other supported Philippine payment channels
- Gaming services delivery: Providing access to casino games, live dealer tables, sports betting markets, and all other platform features associated with your account
- Fraud prevention and security: Detecting and investigating suspicious transactions, unauthorized account access, bonus abuse, and other forms of platform manipulation
- Regulatory compliance: Meeting reporting obligations to PAGCOR, AMLC, and other applicable Philippine regulatory bodies
- Responsible gaming: Monitoring for patterns indicative of problem gambling and facilitating self-exclusion, deposit limits, and other player protection tools
- Customer support: Responding to your queries, processing complaints, and maintaining records of support interactions
- Platform improvement: Analysing aggregated and anonymised usage data to improve platform performance, game selection, and user experience
- Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have consented to receive such communications
6Data Sharing and Disclosure
775pub does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:
6.1 Payment Service Providers
GCash, Maya, BPI, BDO, UnionBank, and other payment processors receive the minimum data required to process your deposits and withdrawals, including your registered payment method identifier and transaction amounts.
6.2 Identity Verification Providers
Third-party KYC and identity verification service providers process the government-issued ID documents you submit for age and identity verification. These providers operate under strict data processing agreements and may not use your data for any purpose other than verification.
6.3 Regulatory Authorities
775pub will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required to do so by law, court order, or regulatory direction.
6.4 Fraud Prevention and Security Services
Automated fraud screening and cybersecurity service providers may process technical data associated with your account activity for the purpose of detecting and preventing fraudulent conduct. These providers act as processors under 775pub's instruction.
6.5 Professional Advisers
Legal, accounting, and auditing professionals engaged by 775pub may access personal data to the extent necessary to provide their professional services, subject to applicable confidentiality obligations.
Data Transfer: Where personal data is shared with service providers located outside the Philippines, 775pub ensures appropriate safeguards are in place consistent with the requirements of the Philippine Data Privacy Act and NPC regulations on cross-border data transfers.
7Cookies and Tracking Technologies
775pub uses cookies and similar tracking technologies to operate the platform, maintain session state, prevent fraud, and understand how players interact with the platform. The following categories of cookies may be used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential / Session | Maintain your login session and platform functionality | No – platform cannot function without these |
| Security | Fraud detection, bot prevention, CSRF protection | No – required for account security |
| Analytics | Aggregate platform usage statistics for performance improvement | Yes – can be opted out via cookie settings |
| Preference | Remember your language, game, and display preferences | Yes – disabling affects personalisation |
You may manage non-essential cookie preferences through your browser settings. Note that disabling essential or security cookies will prevent the 775pub platform from functioning correctly and may prevent you from accessing your account.
8Data Security
775pub implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and the 775pub platform
- Encryption at rest for sensitive personal and financial data stored on platform servers
- Access control systems limiting internal access to personal data on a strict need-to-know basis
- Multi-factor authentication requirements for all internal administrative access to player data
- Regular security assessments and penetration testing of platform infrastructure
- Monitoring systems for anomalous access patterns and potential data breach indicators
- Staff training on data privacy obligations and security procedures
While 775pub takes these measures seriously, no system is completely immune to security risks. In the event of a personal data breach that is likely to result in a risk to your rights, 775pub will notify the National Privacy Commission and affected players in accordance with NPC breach notification requirements.
Your Role in Security: You play an important part in keeping your data secure. Use a strong, unique password for your 775pub account, enable two-factor authentication, and never share your login credentials with anyone.
9Data Retention
775pub retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply as general guidance:
- Active account data: Retained for the duration of your account registration and for a period of five (5) years following permanent account closure, to meet AMLC anti-money laundering record-keeping requirements
- KYC verification documents: Retained for a minimum of five (5) years from the date of verification, in accordance with PAGCOR and AMLC obligations
- Transaction records: Retained for a minimum of five (5) years, consistent with Philippine AML record-keeping requirements
- Support communications: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or regulatory matter
- Marketing consent records: Retained until consent is withdrawn plus a reasonable period to demonstrate compliance
After the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
10Your Data Privacy Rights
Under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by 775pub. To exercise any of these rights, contact our Data Protection Officer using the details in Section 15.
Right to Be Informed
You have the right to be informed about how your personal data is collected, processed, and used — which is the primary purpose of this Privacy Policy.
Right of Access
You may request a copy of the personal data 775pub holds about you. We will respond to access requests within 15 business days of receipt, consistent with NPC guidelines.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Account details can often be updated directly through your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to overriding legal obligations — including AML record-keeping requirements — that may require us to retain certain data regardless.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though this will be weighed against those interests.
Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted directly to another controller where technically feasible.
Right to Lodge a Complaint
If you believe 775pub has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11Minors' Privacy
775pub's services are strictly restricted to individuals aged 21 years and above, in accordance with PAGCOR regulations. 775pub does not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a minor, the associated account will be immediately suspended and the data deleted, subject to any applicable legal obligations.
If you are a parent or guardian and believe that a minor has registered an account with 775pub, please contact our support team immediately. We will investigate and take appropriate action promptly.
12Third-Party Links
The 775pub platform may contain references to third-party game providers, payment processors, or other services. This Privacy Policy applies only to the 775pub platform itself. We are not responsible for the privacy practices of third-party providers or platforms, and we encourage you to review the privacy policies of any third-party services you interact with in connection with your use of 775pub.
13Changes to This Privacy Policy
775pub reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable legal requirements. Material changes will be communicated to registered players via email notification or prominent in-platform notice at least seven (7) days prior to taking effect where practicable.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the 775pub platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy.
14Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations as promulgated by the National Privacy Commission. Any disputes arising in connection with this Policy shall be subject to the jurisdiction of the competent courts and regulatory bodies of the Philippines.
15Contact & Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data privacy rights, please contact 775pub through the following channels:
- Support Email: [email protected]
- Live Chat: Available 24/7 via the in-platform support chat after logging in to your 775pub account
When submitting a data privacy request, please include your registered account username and a clear description of your request to allow us to respond efficiently. We aim to acknowledge all privacy requests within three (3) business days and to provide a substantive response within fifteen (15) business days.
National Privacy Commission: If you are unsatisfied with how 775pub has handled your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which oversees compliance with the Data Privacy Act.
Questions About Your Privacy at 775pub?
Our 24/7 support team is here to help with any questions about your personal data, how to exercise your data rights, or how 775pub protects your information. You can also explore the full 775pub platform — 21+ only, Philippines market.